Discover The Pampers Safety Promise
Like you, we put baby’s safety first with absolutely no compromises. From sourcing quality ingredients to clinical testing and everything in between, we deliver on our Safety Promise everyday through our 4-step safety process.
Step 1: Ensure Safety At The Source
Ensuring product safety begins with using only safe raw materials and ingredients in our diapers and wipes. We buy materials from some of the world’s most reputable suppliers who meet the most demanding European regulatory safety standards.
Most ingredients and components are widely used in other baby care products.
| Pampers products are extensively tested and monitored to deliver on the Pampers Safety Promise, ensuring all products are safe and effective. |
Step 2: Assess Manufactured Components
Before we even think about using an ingredient in our products, the ingredient and its supplier are evaluated extensively. Once our suppliers are thoroughly evaluated and approved, our safety experts dig below the surface.
Then, the manufactured diaper and wipe components can be evaluated through what’s known as a confirmatory compatibility patch study on adults.
Step 3: Evaluate Every Product
Only when the raw materials and ingredients, as well as manufactured components of Pampers products are deemed safe for baby through our first two steps, the products are, where appropriate, clinically tested with babies to confirm the safety in realistic conditions.
| Our 4-step safety process ensures all Pampers products are tested and monitored to put safety first for you and your baby. |
Step 4: Monitor Again (And Again)
We do not stop our assessment once the product hits the market. We conduct thousands of quality checks on every production line, and families around the world provide real-time feedback.
We continuously gather this feedback by monitoring, recording and following up on any adverse events raised by parents. We provide a number of ways to contact us to report any feedback, including: a toll-free telephone number on packaging, by letter, by email, and via the manufacturer’s sponsored social media and websites.
Our mission at Pampers is to ensure the safety and quality of our products, and your feedback as a parent helps make this possible. If you have questions or comments about our products, contact us at https://support.pampers.com/hc/en-gb.
The information in this article is based on the expert advice found in published research, trusted medical and government sources, as well as Pampers’ own safety and product experts. When applicable, you can find a full list of sources used for this article below. The content on this page should not replace professional medical advice. Always consult medical professionals for full diagnosis and treatment.