Customer Reviews
Pampers® Premium Protection New Baby
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Pampers Response - June 02, 2025
Thank you for your review!
Thanks for reviewing our Pampers Premium Protection nappies, Charlotte, and it’s great to hear you’ve been a loyal user of our nappies, so we understand how disappointing those leaks have been. Please know Pampers puts a lot of effort into designing nappies that fit babies of different shapes and sizes. However, every baby is unique, so we offer a range of sizes to choose from and sometimes, trying a different size or style with features that suit your baby's shape can make a big difference in preventing leaks. We would love to help further therefore, please call our careline on 0800 328 3281 (UK) or 1800 535 124 (ROI). Our lines are open Mon-Fri 9am to 5pm excluding bank holidays. You can also email us here: https://www.pampers.co.uk/contact-us - Your Pampers team
No leaks
We started using Pampers just over night as little one kept leaking through any other brand we tried and they were perfect. Now we use them during the day too, super absorbent, fit perfectly and no more leaks
0 nappys
I absolutely love the pampers nappys I am using the 0 at the moment as the 1s are to big. I like that they do the smaller size and I like that thay have the extra protection. That is needed in the new born baby as you can have some accidents . So the extra protection is grate .
The best
We have tried so many different types and brands of nappies but always come back to these, the fit, the absorption, the strength of the tapes it is all fantastic. We try to buy from whichever shops have them on offer as they can be expensive but they are worth paying extra for!
Pampers fail to honour their own offers
I earned enough pampers rewards points to get a voucher. The voucher didn’t arrive and instead of sending it again, pampers doubled the required amount of points for the same reward and refused to honour the original offer that I had earned. Incredibly poor customer service.
Not Poonami Proof
I have been using Pampers Poonami proof nappies for my daughter near enough all the time since she was born. The amount of Poonami’s that have happened, even from the smallest poo I have lost track of. I have had more luck with Aldi nappies, in the sense that they don’t cause leakage anywhere near as much as the Pampers nappies I use. I have always ensured that the nappies are the right size and that they are put on correctly but no matter what I do the Poonami’s keep happening. While the poonami is never up my daughters back it it always out the sides. The main reason I have stuck with Pampers is because my daughter seems to find them more comfortable and gets nappy rash from other nappies