Frequently Asked Questions

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Find the answers to your questions on Pampers Club Plus.

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  • How to join the programme?
  • Every member of the Pampers Club can join the Pampers Club Plus. To join, download the Pampers Club app and scan the receipts on which your Pampers products appear with your smartphone camera. Continuer to register at least one receipt every month and receive additional points every 3 months

  • How many points can I earn?
  • Earn a new level every 3 months. Submit your receipts via the app for several months in a row and receive additional points.
    For 3 consecutive months you will earn 250 points.
    For 6 consecutive months you will earn 350 points.
    For 9 consecutive months you will earn 450 points.
    For 12 consecutive months you will earn 550 points.

  • Are all receipts accepted by the Pampers Club App?
  • Yes. All sales receipts from the last 30 days on which Pampers nappies or wipes are visible will earn you Pampers Club Plus points.

  • How to earn points?
  • Submit your receipt on the Pampers Club app now, then submit at least one receipt every month. Don't miss a month! You will earn points for each 3, 6, 9 and 12 months in a row. If you submit your receipts for 12 months in a row, you will receive additional bonus points every 3 months.

  • What if I forget to submit my monthly receipt?
  • You will restart on the first month the next time you submit a receipt for bonus points

  • Where can I see my progress?
  • Once you have signed into the website, find your points gauge on the Pampers Club homepage, the Pampers Club Plus page or your profile page. This lets you track your progress throughout the year.

  • How long does it take for my bonus points to appear?
  • You will see your bonus points on the first day of the following month. For example, if you submit a sales receipt in January, you will see your points total increase on 1 February.

  • How long does the program last?
  • There is no time limit.
    If you submit 1 receipt per month for 12 months in a row, you will continue to receive at least 250 points for each new level, even if your total resets itself.

  • Is there a time limit to joining Pampers Club Plus?
  • No. The Pampers Club Plus is a benefit of the Pampers Club. You will continue to earn points as long as you submit a sales receipt every month.

  • My Pampers Club Plus points total hasn't changed even though my receipt was submitted correctly
  • Your bonus points will appear on the first day of the following month. For example, if you submit a receipt in January, you will see your points total increase on 1 February.